Bankia english customer service

    There will be no immediate changes in the conditions of the services contracted with Bankia, such as current accounts, demand deposit accounts, credit, debit or prepaid cards. At a later date, if any, customers will be informed well in advance of the changes, the new conditions and the alternatives available to the customer.
    The integration of Bankia into CaixaBank will mean a change in the numbering of current accounts and the disappearance of Bankia’s IBAN code. But the customer will not have to do anything to adapt. The change will be automatic and will not affect payments or direct debits. When it occurs, it will be communicated to the customer so that, if necessary, they can inform customers, suppliers or any other interested party.
    Until the end of 2021, when there is a single operational platform, with a completely unified commercial network and catalog of products and services, Bankia’s Digital Banking platform will continue to operate, and the access codes will remain the same.

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    Receive all the news about the merger and other banking news in your e-mail. We will also notify you of the best banking offers and promotions such as which are the most profitable accounts of the moment, which banks offer more gifts in exchange for your salary, which are the loans and mortgages with the best conditions…
    CaixaBank has alerted its customers that the merger announcement is being used by cybercriminals to attack bank customers. The entity recommends to be very cautious with the e-mails received (phishing), SMS messages (smishing) or phone calls (vishing). Sensitive data should never be provided.
    Next Monday, March 29, CaixaBank will integrate Bankia’s private banking and corporate networks with its own. The employees of both entities will form a single team that will work together, although CaixaBank will set up asset cuts for the division and organization of work, for example for Bankia customers with more than 60,000 euros.

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    Archive – CaixaBank Chairman José Ignacio Goirigolzarri (left) and the bank’s CEO Gonzalo Gortázar on their arrival at a press conference at CaixaBank’s head office on March 26, 2021 – Rober Solsona – Europa Press – Archive
    CaixaBank plans to carry out the operational integration due to the merger with Bankia next November 12, a date from which the card contracts of former Bankia customers will be transferred to the consumer finance and means of payment subsidiary CaixaBank Payments & Consumer, with corresponding changes in conditions.
    The bank reveals this key date in the integration process in a communication addressed to its customers from Bankia, informing them that the products they have contracted will undergo some changes in the conditions from this integration of operating systems.
    Former Bankia customers will not need to change their card after this operational integration, but will be able to continue operating normally with their Bankia card until it is automatically renewed when it approaches its expiration date.

    Bankia caixabank online

    Receive all the news about the merger and other banking news in your e-mail. We will also alert you to the best banking offers and promotions such as which are the most profitable accounts of the moment, which banks offer more gifts in exchange for your salary, which are the loans and mortgages with the best conditions…
    CaixaBank has alerted its customers that the merger announcement is being used by cybercriminals to attack bank customers. The entity recommends to be very cautious with the e-mails received (phishing), SMS messages (smishing) or phone calls (vishing). Sensitive data should never be provided.
    Next Monday, March 29, CaixaBank will integrate Bankia’s private banking and corporate networks with its own. The employees of both entities will form a single team that will work together, although CaixaBank will set up asset cuts for the division and organization of work, for example for Bankia customers with more than 60,000 euros.

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